Access & permissions
Discuss who will use your platform, what each role needs to access and how account access is managed.
Discuss accessYour business software.
Confidence through clarity.
Explore the questions that matter when choosing a Novinate platform—from access and business data to hosting, continuity and support.
Product-specific guidance · Updated October 11, 2026Your business data
Understand where your selected product stores information and how data access, export and retention are handled.
Ask about dataContinuity & support
Review hosting, backup arrangements, recovery options and available support before adopting a platform.
Explore SupportONE ECOSYSTEM. PRODUCT-SPECIFIC DETAILS.
Know your platform.
Choose the product you are evaluating. The team can discuss its current capabilities and your business requirements.
Live
RetailFlowby Novinate
Retail & POS Management
Live platform · Discuss current capabilitiesAsk about this productIn Development
MediLifeby Novinate
Healthcare Management
In development · Details will evolve before releaseAsk about this productComing Soon
ClinicFlowby Novinate
Clinic Management
In development · Details will evolve before releaseAsk about this productIn Development
LegalFlowby Novinate
Legal Practice Management
In development · Details will evolve before releaseAsk about this productIn Development
SolarFlowby Novinate
Solar Business Management
In development · Details will evolve before releaseAsk about this productComing Soon
PropFlowby Novinate
Property & Real Estate Management
In development · Details will evolve before releaseAsk about this productRetailFlow is live. Other Novinate products are in development; security features and operating arrangements should be confirmed for the product and release you plan to use.
BEFORE YOU GET STARTEDAsk the questions
Ask the questions
that matter.
Different platforms handle different workflows and information. Review the relevant details with our team before sharing business data.
Request a product walkthroughUser access & responsibilities
Discuss available roles, permissions, account recovery and how your organization will grant or remove access. Confirm which controls are available in the selected product.
Storage, ownership & data handling
Ask about hosting location, access to business information, export options, retention and deletion. Review the applicable product terms and privacy information.
Backups & recovery
Confirm backup frequency, retention, restoration options and your responsibilities. Recovery commitments and support arrangements depend on the product and any agreed service terms.
Integrations & intelligent features
Review which external services receive data through integrations or AI features, what information is shared and which settings are available. Availability varies by product and release.
PRODUCT SECURITY & PRIVACY CONTACT
A clear route to the team.
Have a question or found a possible issue with a Novinate platform? Name the product and affected feature, describe what happened and share steps to reproduce it. Avoid sending passwords, private customer records or payment details.
PLATFORM TRUST QUESTIONS
Clear answers.
Do all Novinate platforms have the same security features?
Product workflows, development stages and deployment arrangements differ. Confirm the controls and operating details of the specific platform and release you intend to use.
How can I get product-specific security information?
Contact the team, select the product and describe your requirements. Ask about access controls, hosting, data handling, backups, integrations and support before proceeding.
Are certifications or independent audits available?
No product certification or independent audit report is published on this page. If your business requires specific compliance evidence, discuss those requirements with the team before adopting a platform.
Can I ask about upcoming products?
Yes. You can register interest and share security or operational requirements. MediLife, ClinicFlow, LegalFlow, SolarFlow and PropFlow are in development, so their final features and policies are not presented as live capabilities.
Where can I find the corporate website privacy policy?
The Privacy Policy linked below describes the Novinate marketing website and its inquiry forms. Product application policies and service terms should be reviewed separately.